Communication Skills
Listen better, write clearer, give useful feedback and speak up with confidence
Beginner4 lessonsabout 18 min of reading
This topic is for freshers, students preparing for interviews and early-career professionals who have been told to "communicate better" without anyone explaining what that means. It treats communication as four concrete skills you can practise: listening, writing, giving and receiving feedback, and speaking in front of others.
By the end you will be able to check that you understood a request before acting on it, write an email or Slack message that gets a reply on the first try, give feedback that someone can act on, and structure a short answer in a meeting or interview so people can follow it. Every lesson includes scripts and templates you can adapt today.
The lessons are ordered the way a conversation works. You start with listening, because everything else depends on understanding the other person. Then you move to writing, feedback and finally speaking, where the earlier skills (understand first, lead with the point, be specific) come together.
Communication Skills lessons
- 1Active Listening at Work: Techniques and ExamplesLearn active listening at work with a simple step-by-step method, paraphrasing scripts and real examples from support, engineering and your first job.5 min read
- 2Clear Workplace Writing: Emails, Slack Messages and Status UpdatesWrite clear workplace emails, Slack messages and status updates: lead with the ask (BLUF), fix subject lines and see before-and-after rewrites.4 min read
- 3How to Give and Receive Feedback (SBI Model with Scripts)Learn how to give and receive feedback at work with the SBI model, feedforward, scripts and ways to handle defensive reactions without conflict.4 min read
- 4Presenting and Speaking Up in Meetings and InterviewsLearn how to speak up in meetings and interviews: structure answers with point-evidence-point, handle nerves honestly, pause and answer what you do not know.5 min read
Preparing for an interview? Practise Behavioral & HR interview questions
Learning Communication Skills to land a job? Browse open roles or check which skills are trending.