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Communication Skills · How to Give and Receive Feedback (SBI Model with Scripts)

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Stop 1 of 5 · Coffee stop before the climb

Trick to keep in mind+3 XP

SBI: the scene, the camera footage, the ripple effect.

This model, from the Center for Creative Leadership, has three parts in a fixed order. First you pin down where and when it happened. Then you describe what a camera would have recorded. Finally you say what effect it had on you, the team or the work. The three letters stand for those parts in that order.

Read it once, then a question tests whether the trick stuck.