- 1 current stop: learning
- 2 upcoming
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Finish after stop 5
Stop 1 of 5 · University library: rooms booked but empty
Trick to keep in mind+3 XP
Who, when, what it costs. If you can point at a screen, it's a solution.
A problem statement describes a person in a situation and what it costs them. It leaves the remedy open, so many designs could still answer it. Text that names a button, a chatbot, a reminder or a layout has already picked the answer, and the team may never discover whether the real problem was something else.
Read it once, then a question tests whether the trick stuck.